- Item must be returned within 10 days from the day you've received your order, transit times are not included within this time.
- Strong Physiquez currently does not offer exchanges, a refund against your original payment method will be processed upon receiving your return. If you wish to receive a different size, you'll need to place a new order via the website.
- Supplements must be unopened with seal still attached.
- Training programs are not eligible for a refund.
- Apparel must be unworn & unwashed (no distinct odours, blemishes, signs of wear etc.) Any items found to be in poor condition will be returned back to you
- Items covered in animal/human hair will not be accepted
- All items are thoroughly inspected before any action is taken
- Returns can take up to 7 days to process, so don't be alarmed if you've tracked your return as delivered but haven't heard from us yet
- If multiple item orders are returned in their entirety, we will refund the total value, including shipping costs.
- We will aim to action refunds within 5 working days. Please note, PayPal transactions can take up to 24 hours and credit/debit cards may take up to 5 workings days to clear into your account.
- Our returns address is: Strong Physiquez Returns, 10410 Gulfdale, San Antonio Texas 78216
If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.