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Supplements

Returns/Exchanges 

If you are not getting the results that you are looking for and would like assistance, we’d love to help! Our customer service team is well trained and ready to assist. Please feel free to ask them questions via orders@strongphysiquez.com about your diet, training, and product advice. Your success is our #1 priority!

We believe that we create the best products on the planet. Therefore, we proudly back our supplements with a 100% Money Back Guarantee! If you are unhappy with any of your Strong Physiquez supplements, they may be returned for a FULL REFUND *minus shipping costs. If you are needing to exchange your supplements, they must as well be within 30 days from original purchase and be completely sealed.

In order to receive a refund/exchange for your products, please follow the simple steps below. All products must be returned to us (ship date) no more than 30 days after the original purchase.

Here is our simple process:

1. Contact our support team by emailing at info@strongphysiquez.com
2. One of our team members will quickly help you find the perfect solution to ensure you are 100% satisfied

RETURNS ONLY,  CONTINUE STEPS 3-5

1. Fill in your order number and email address at the bottom of this page.
2. Once approved, you are responsible for shipping costs.
3. Our address is listed below. 
4. Once product(s) are received, inspected, and improved we will process your refund. Note:  It can take 3-5 business days for us to receive the product, and 5-7 business days for the bank to return funds.

Any additional questions, comments, or concerns can be handled via orders@strongphysiquez.com

Apparel

Returns/Exchanges

Our goal is for you to fall in love with every apparel item that you buy from us! However, should you decide that you’d like to return or exchange it, we’re always here to help!

In order to return/exchange your items:

1. Product must be in original packaging and in new condition
2. Must still have original tags attached
3. Have no signs of wear, scent, stains, deodorant markings, cosmetic stains, hair, animal hair, or dander
4. Must be returned to us (ship date) within 30 days

• Sadly if we receive products that do not fit the guidelines, we will have to issue them back to you and will not be able to provide a refund/exchange. So please ensure you check thoroughly.

Here is our simple process:

1. Contact our support team by emailing at orders@strongphysiquez.com
2. One of our team members will quickly help you find the perfect solution to ensure you are 100% satisfied

RETURNS ONLY,  CONTINUE STEPS 3-5

1. Fill in your order number and email address at the bottom of this page.
2. Once approved, you are responsible for shipping costs to send back.
3. Our address is listed below. 
4. Once product(s) are received, inspected and approved, we will process your refund. Note:  It can take 3-5 business days for us to receive the product, and 5-7 business days for the bank to return funds.

If you need to exchange or return a product, you mail the product back to us at: 

Strong Physiquez 

431 Isom, Ste 219

San Antonio, TX 78216

Damaged/Lost

Did your items get lost in transit or showed up damaged? Email orders@strongphysiquez.com and it will be handled it right away!

Information

Strong Physiquez is not5 responsible for returns until they reach our warehouse. Keep your return postage receipt and tracking number as we are not liable for packages that are lost in-transit. 

International

Strong Physiquez is not responsible for shipping/customs fees regarding incoming returns or exchanges.